Terms and Conditions

This is an example of the terms and conditions; client agreements are tailored to each client.

Payment:

By signing the contract agreement, the client agrees to commit to one of the following options. Unless a retainer package is requested the client will be invoiced at the stated hourly rate. 
Hourly contracts will be invoiced at the rate of £20 per hour. 50% of the estimate needs to be paid in advance of the work being commenced. Ongoing contracts will be invoiced on a weekly basis less the deposit. Thereafter the weekly invoice will be raised in arrears upon the completion of the work. Payment for weekly invoices is due upon receipt of the invoice. 
Captain Retainer Package: For blocks of 10-20 hours, saving £50. Payment is due in advance of the package commencement. Hours expire 60 days after the date of the invoice. Payments for retainer packages needs to be by the 1st of the month that services will commence.  A reminder will be sent near the end of the month regarding unused hours.  
Admiral Retainer Package: For blocks of 30+ hours, saving £100. Payment is due in advance of the package commencement. Hours expire 60 days after the date of the invoice.  Payments for retainer packages need to be made by the 1st of the month that services will commence failure to pay by the 1st will result in the pay as you go hourly rate being charged for work completed during that month.  A reminder will be sent near the end of the month regarding unused hours. 
Invoices will be issued as a pdf unless otherwise requested. Coastal Administration reserves the right to charge compensation for debt recovery.  If the payment has not been made by the required date, Coastal Administration will try and resolve the issue with the client before commencing formal proceedings. 

Expenses

Expenses that are incurred on behalf of the client are not included in the fees and these expenses will be invoiced to the client. Reimbursable expenses that may be incurred include postage, printing, packaging, envelopes, mileage, long distance telephone calls, shipping and handling costs. Coastal Administration reserves the right to charge an advance expense deposit.  

Materials & Information

Clients will provide all content, outlines, product images, and photos where required. Clear instruction must be provided by the client prior to work commencing.  

Records

Records that will be maintained regarding clients will be:
  • Sales and Income
  • Expenses
  • Credit Card Statements
  • Invoices and Receipts.